Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make an acquisition from WanderloomTravelCollective.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual luggage, travel bags, or packing accessories that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

Additionally, when you place an order for luxury aluminum luggage, leather weekender bags, or travel packing accessories through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including encrypted credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for UPS shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

• Communicate with you regarding flight dispatch and tracking updates;
• Screen our orders for potential risk or payment fraud; and
• Provide you with private luggage collection releases or promotions relating to our products or services.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties solely to help us process orders as described above. For example, we use server-side API integrations (CRM gateways and banking processors) to securely process card transactions.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DATA RETENTION

When you place an order through the Site, we maintain your Order Information for accounting and fulfillment records unless and until you ask us to delete this information.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a request, please contact our concierge desk by e-mail at support@wanderloomtravelcollective.com or by phone at 1-800-762-7529.